For passengers who requested for the VAT tax refund (Vat Refund), you can contact the Customs Services and complete the Custom procedures (Custom Inspection for Vat Refund) before checking in. The VAT Refund counter or the Customs Services is located in front of Gate 2 of Departures Hall, Terminal 1. (For more information Click Here)
Step 1: Passengers check their boarding passes at the check-in counter. The number of your check-in counter can be verified on the Departure Flight Board or the flight status can be checked via online system. Click Here
Passengers can use FREE WiFi Service at the airport with selecting network SSID “@AirportTrueFreeWiFi” Click here
Step 2: The Immigration Bureau and Checked Baggage Resolution Area are on the 3rd floor of International Departures Hall.
Security inspection steps
Present your traveling documents.
Place your belongings, liquids, electronic devices (e.g. laptops) into a tray to pass through an x-ray scanner.
Walk through a metal detector. (Walk Through)
Go through the hand scanner for body check. (Hand Scanner)
Access additional security details. Click Here
Step 3: Wait for boarding at the gate hold room in the Concourse building verifying in your boarding pass.
For passengers who looking for accommodations near the airport, you can search and find more hotels with special rate. Click Here
Within the terminals are international departures, restaurants, duty-free shops and many shops services Click Here
For passengers who need to rent a car, the car rental services are provided at the airport on 1st floor. Also, for more convenience, you can check availability with special rate of car hire and make online booking. Click Here
For more information, please contact Information Counter at Don Mueang Airport with 24 hours availability, both inside and outside the terminal building or call 0-2535-2021. Click Here
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